Connect Smartlook and AgentX to Build Intelligent Automations

Choose a Trigger

Smartlook

When this happens...

Choose an Action

AgentX

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New conversation arrives

New conversation arrives

Start a workflow for each new conversation received by the selected AgentX agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

Get recent agents

Get recent agents

Returns agents created within the selected time window, newest first.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Request a new Trigger for Smartlook

Do thisActions

Action is the task that follows automatically within your Smartlook integrations.

Get Event

Get Event

Retrieve the details of event

Get Funnel

Get Funnel

Retrieve the details of funnel

List Events

List Events

Retrieve the details of event

List Funnels

List Funnels

Retrieve the details of funnel

Get Api Stats

Get Api Stats

This API retrieves event statistics from Smartlook within a specified date range and optional occurrence histogram interval.

Start a conversation

Start a conversation

Create a new chat with the selected agent so you can send messages and get responses.

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Frequently Asked Questions

How do I start an integration between Smartlook and AgentX?

To start, connect both your Smartlook and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartlook triggers actions in AgentX (or vice versa).

Can we customize how data from Smartlook is recorded in AgentX?

Absolutely. You can customize how Smartlook data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Smartlook and AgentX?

The data sync between Smartlook and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Smartlook to AgentX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Smartlook and AgentX?

Yes, you can set conditional logic to control the flow of data between Smartlook and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Smartlook

About Smartlook

Smartlook is an analytics tool that helps businesses understand user behavior on their websites and mobile apps. It provides features like session recordings, heatmaps, and event tracking to optimize user experience and improve conversion rates.

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AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

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