Connect Smartping and AgentX
Integrate Smartping with AgentX to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send SMS via Smartping when New Conversation in AgentX
Send Standard RCS Message via Smartping when New Conversation in AgentX
Send Rich Card RCS Message via Smartping when New Conversation in AgentX
Send SMS via Smartping when Get recent messages from AgentX
Send Standard RCS Message via Smartping when Get recent messages from AgentX
Popular Smartping + AgentX flows
Start from a real workflow other teams are already running.
Choose a trigger
Smartping
When this happens...
- Request a new Trigger for Smartping
Choose an action
AgentX
Automatically do this!
Create Conversation With Agent
Start Chat And Send Message
Send Message to Conversation
List All Agents
List All Conversations
List All Workforces
Create Conversation With AI Workforce
Send SMS via Smartping when New Conversation in AgentX
Use this flowSend Standard RCS Message via Smartping when New Conversation in AgentX
Use this flowSend Rich Card RCS Message via Smartping when New Conversation in AgentX
Use this flowSend SMS via Smartping when Get recent messages from AgentX
Use this flowSend Standard RCS Message via Smartping when Get recent messages from AgentX
Use this flowSend Rich Card RCS Message via Smartping when Get recent messages from AgentX
Use this flowSend SMS via Smartping when New Agent in AgentX
Use this flowSend Standard RCS Message via Smartping when New Agent in AgentX
Use this flowSend Rich Card RCS Message via Smartping when New Agent in AgentX
Use this flowSend SMS via Smartping when Fetch recent agent messages from AgentX
Use this flowSupported Triggers & Actions
Everything you can automate between Smartping and AgentX.
When this happensTriggers
A trigger is an event that starts a workflow.
New Conversation
Triggers when New Conversation Started With an Agent.
Get recent messages
Retrieves messages from the selected conversation posted in the last few minutes.
New Agent
Triggers when a new agent is created.
Fetch recent agent messages
Retrieve the agent's messages from the selected conversation that were sent recently.
Do thisActions
Action is the task that follows automatically within your Smartping integrations.
Send SMS
Send an SMS to a single recipient using a specified sender ID and DLT details.
Send Standard RCS Message
Send a standard RCS template message to a recipient's phone with optional text, URL, or call buttons.
Send Rich Card RCS Message
Send a Rich Card RCS template message to a phone number, including text, URL buttons, or call buttons.
Create Conversation With Agent
Start a new chat with an agent
Start Chat And Send Message
Start chat and send message
Send Message to Conversation
Send a message from Agent
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Smartping
Smartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.
Learn moreSimilar apps
About AgentX
AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Smartping and AgentX accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Smartping and AgentX as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach AgentX. No coding required.
Yes. You can set up a workflow where Smartping triggers actions in AgentX, and a separate workflow where AgentX triggers actions in Smartping. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Smartping and AgentX. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Smartping and AgentX integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
