Connect Smartping and ProdPad
Integrate Smartping with ProdPad to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Smartping + ProdPad flows
Start from a real workflow other teams are already running.
Choose a trigger
Smartping
When this happens...
- Request a new Trigger for Smartping
Choose an action
ProdPad
Automatically do this!
Create Contact
Create Feedback
Create Idea
Update Feedback
Update Contact
Find Contact
Find or Create Contact
Update Idea Stage
Find Idea
Update Company
Create Company
Find Feedback
Find or Create Feedback
Find or Create Company
Find Company
List all Ideas
List all Tags
List all Feedback
List all Products
List all Personas
List all Comments
List all Users
List all Votes
Send SMS via Smartping when New Idea in Prodpad
Use this flowSend Standard RCS Message via Smartping when New Idea in Prodpad
Use this flowSend Rich Card RCS Message via Smartping when New Idea in Prodpad
Use this flowSend SMS via Smartping when New Contact in Prodpad
Use this flowSend Standard RCS Message via Smartping when New Contact in Prodpad
Use this flowSend Rich Card RCS Message via Smartping when New Contact in Prodpad
Use this flowSend SMS via Smartping when New Company in Prodpad
Use this flowSend Standard RCS Message via Smartping when New Company in Prodpad
Use this flowSend Rich Card RCS Message via Smartping when New Company in Prodpad
Use this flowSend SMS via Smartping when New Feedback in Prodpad
Use this flowSupported Triggers & Actions
Everything you can automate between Smartping and ProdPad.
When this happensTriggers
A trigger is an event that starts a workflow.
New Idea
Triggers when a new idea is created.
New Contact
Tiggers when a new contact is created.
New Company
Triggers when a new company is created.
New Feedback
Triggers when a new Feedback is created.
Do thisActions
Action is the task that follows automatically within your Smartping integrations.
Send SMS
Send an SMS to a single recipient using a specified sender ID and DLT details.
Send Standard RCS Message
Send a standard RCS template message to a recipient's phone with optional text, URL, or call buttons.
Send Rich Card RCS Message
Send a Rich Card RCS template message to a phone number, including text, URL buttons, or call buttons.
Create Contact
Create a new Contact.
Create Feedback
Create new feedback.
Create Idea
Create a New Idea
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Smartping
Smartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.
Learn moreSimilar apps
About ProdPad
ProdPad is a tool that helps you achieve better products through better product management.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Smartping and ProdPad accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Smartping and ProdPad as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ProdPad. No coding required.
Yes. You can set up a workflow where Smartping triggers actions in ProdPad, and a separate workflow where ProdPad triggers actions in Smartping. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Smartping and ProdPad. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Smartping and ProdPad integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
