Connect Smartping and Productboard
Integrate Smartping with Productboard to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send Standard RCS Message via Smartping when New Note Is Created in Productboard
Send Rich Card RCS Message via Smartping when New Note Is Created in Productboard
Send Standard RCS Message via Smartping when New Feature Created in Productboard
Send Rich Card RCS Message via Smartping when New Feature Created in Productboard
Send SMS via Smartping when New Note Is Created in Productboard
Popular Smartping + Productboard flows
Start from a real workflow other teams are already running.
Choose a trigger
Smartping
When this happens...
- Request a new Trigger for Smartping
Choose an action
Productboard
Automatically do this!
Create a Note
Create a Feature
List All Notes
List Companies
List Features
List All Components
List All Products
List all Feature Statuses
List Custom Fields
List Custom Field Values
List All Release Groups
List Releases
List Objectives
Send Standard RCS Message via Smartping when New Note Is Created in Productboard
Use this flowSend Rich Card RCS Message via Smartping when New Note Is Created in Productboard
Use this flowSend Standard RCS Message via Smartping when New Feature Created in Productboard
Use this flowSend Rich Card RCS Message via Smartping when New Feature Created in Productboard
Use this flowSend SMS via Smartping when New Note Is Created in Productboard
Use this flowSend SMS via Smartping when New Feature Created in Productboard
Use this flowSupported Triggers & Actions
Everything you can automate between Smartping and Productboard.
When this happensTriggers
A trigger is an event that starts a workflow.
New Note Is Created
Runs when a new note or piece of feedback is created in Productboard.
New Feature Created
Runs when a new feature is created in Productboard, checking items created within a chosen time window.
Do thisActions
Action is the task that follows automatically within your Smartping integrations.
Send SMS
Send an SMS to a single recipient using a specified sender ID and DLT details.
Send Standard RCS Message
Send a standard RCS template message to a recipient's phone with optional text, URL, or call buttons.
Send Rich Card RCS Message
Send a Rich Card RCS template message to a phone number, including text, URL buttons, or call buttons.
Create a Note
Create a Feature
Fix OAuth authorization scopes to use only officially supported Productboard scopes
List All Notes
Returns detail of all notes
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Smartping
Smartping is a UCaaS/CPaaS platform for enterprises to manage omnichannel customer communication across SMS, voice, WhatsApp, RCS, and email. It provides programmable APIs, a cloud contact center, and Gen‑AI voicebots/conversational AI to automate support, marketing, and transactional messaging with telco‑grade reliability and compliance.
Learn moreSimilar apps
About Productboard
Productboard is a product management system that helps teams get the right products to market faster. It provides tools for gathering user feedback, prioritizing features, and aligning everyone on the roadmap.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Smartping and Productboard accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Smartping and Productboard as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Productboard. No coding required.
Yes. You can set up a workflow where Smartping triggers actions in Productboard, and a separate workflow where Productboard triggers actions in Smartping. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Smartping and Productboard. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Smartping and Productboard integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
