Integrate SmartRoutes with Heartbeat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Order in SmartRoutes when New Event in Heartbeat
Get Customer by ID in Smartroutes when New Event in Heartbeat
Update Customer by ID in Smartroutes when New Event in Heartbeat
Get All Vehicles from SmartRoutes when New Event in Heartbeat
Delete Orders by Order Number in Smartroutes when New Event in Heartbeat
Start from a real workflow other teams are already running.
SmartRoutes
When this happens...
New Order Created
Heartbeat
Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
Create a Order in SmartRoutes when New Event in Heartbeat
Use this flowGet Customer by ID in Smartroutes when New Event in Heartbeat
Use this flowUpdate Customer by ID in Smartroutes when New Event in Heartbeat
Use this flowGet All Vehicles from SmartRoutes when New Event in Heartbeat
Use this flowDelete Orders by Order Number in Smartroutes when New Event in Heartbeat
Use this flowGet Orders in Smartroutes when New Event in Heartbeat
Use this flowList Custom Fields in Smartroutes when New Event in Heartbeat
Use this flowList Capacities in Smartroutes when New Event in Heartbeat
Use this flowList Customers in Smartroutes when New Event in Heartbeat
Use this flowList Notification Templates in Smartroutes when New Event in Heartbeat
Use this flowEverything you can automate between SmartRoutes and Heartbeat.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is created.
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Triggers when a new user joins your community through an invitation link.
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
Action is the task that follows automatically within your SmartRoutes integrations.
Creates a new order.
Here you will get costumer details.
Can update customer details.
Here you will get all vehicle details.
The order will be deleted by providing order id.
To get all orders.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.
Learn moreHeartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
Learn moreSign up for a free viaSocket account, then authorize both your SmartRoutes and Heartbeat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SmartRoutes and Heartbeat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Heartbeat. No coding required.
Yes. You can set up a workflow where SmartRoutes triggers actions in Heartbeat, and a separate workflow where Heartbeat triggers actions in SmartRoutes. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SmartRoutes and Heartbeat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SmartRoutes and Heartbeat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.