Full list

Supported Triggers & Actions

Everything you can automate between SmartRoutes and Mux.

When this happensTriggers

A trigger is an event that starts a workflow.

New Order Created

New Order Created

Triggers when a new order is created.

Assets Created

Assets Created

Triggered when a new assets created.

Transcription Vocablaries Created

Transcription Vocablaries Created

Triggered when the Transcription Vocablaries Created.

Request a new Trigger for SmartRoutes

Do thisActions

Action is the task that follows automatically within your SmartRoutes integrations.

Create a Order

Create a Order

Creates a new order.

Get Customer by ID

Get Customer by ID

Here you will get costumer details.

Update Customer by ID

Update Customer by ID

Can update customer details.

Get All Vehicles

Get All Vehicles

Here you will get all vehicle details.

Delete Orders by Order Number

Delete Orders by Order Number

The order will be deleted by providing order id.

Get Orders

Get Orders

To get all orders.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating SmartRoutes and Mux free

No credit card required. Set up your first workflow in minutes.

Integrations SmartRoutes
SmartRoutes + Mux
SmartRoutes logo

About SmartRoutes

SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.

Learn more
Integrations Mux
Mux + SmartRoutes
Mux logo

About Mux

Mux is a powerful platform designed to provide video infrastructure for developers. It offers tools and APIs to help developers build high-quality video experiences, including video streaming, hosting, and analytics. Mux simplifies the process of integrating video into applications, making it easier for developers to deliver seamless video content to their users.

Learn more

Frequently Asked Questions

How do I connect SmartRoutes and Mux?

Sign up for a free viaSocket account, then authorize both your SmartRoutes and Mux accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SmartRoutes and Mux as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SmartRoutes to Mux?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mux. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SmartRoutes triggers actions in Mux, and a separate workflow where Mux triggers actions in SmartRoutes. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SmartRoutes and Mux. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SmartRoutes and Mux integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.