Integrate Smartsheet with Superchat to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Note in Superchat when Updated Row in Smartsheet
Add Contact to Contact List in Superchat when Updated Row in Smartsheet
Update Conversation in Superchat when Updated Row in Smartsheet
List all channels in Superchat when Updated Row in Smartsheet
List all contacts in Superchat when Updated Row in Smartsheet
Start from a real workflow other teams are already running.
Smartsheet
When this happens...
New Row
Updated Row
New Attachment
Superchat
Automatically do this!
Create Contact
Create Note
Add Contact to Contact List
Update Contact
Update Conversation
List all channels
List all contacts
List all contact lists
List all conversations
List custom attributes
List files
List all inboxes
List all labels
List all templates
List all template folders
List all users
Find Contact
Create Note in Superchat when Updated Row in Smartsheet
Use this flowAdd Contact to Contact List in Superchat when Updated Row in Smartsheet
Use this flowUpdate Conversation in Superchat when Updated Row in Smartsheet
Use this flowList all channels in Superchat when Updated Row in Smartsheet
Use this flowList all contacts in Superchat when Updated Row in Smartsheet
Use this flowList all contact lists in Superchat when Updated Row in Smartsheet
Use this flowList all conversations in Superchat when Updated Row in Smartsheet
Use this flowList custom attributes in Superchat when Updated Row in Smartsheet
Use this flowList files in Superchat when Updated Row in Smartsheet
Use this flowList all inboxes in Superchat when Updated Row in Smartsheet
Use this flowEverything you can automate between Smartsheet and Superchat.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new row is added to a sheet.
Triggers when a row is updated in a sheet.
Triggers when a new attachment is added to a row.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Action is the task that follows automatically within your Smartsheet integrations.
Attaches a file to an existing row.
Copies a row from one sheet to another.
Moves a row from one sheet to another.
Adds discussion to a row.
Creates a Workspace.
Sends a row via email.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Smartsheet is a powerful work management and automation platform that enables teams to plan, track, automate, and report on work. It provides a flexible and intuitive interface for managing projects, tasks, and workflows, making it easier for teams to collaborate and achieve their goals.
Learn moreSuperchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreSign up for a free viaSocket account, then authorize both your Smartsheet and Superchat accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Smartsheet and Superchat as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Superchat. No coding required.
Yes. You can set up a workflow where Smartsheet triggers actions in Superchat, and a separate workflow where Superchat triggers actions in Smartsheet. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Smartsheet and Superchat. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Smartsheet and Superchat integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.