
When this happens...
Automatically do this!
Create Contact
Update a Contact
Create a Channel
Enable Integrations or automations with these events of smarttouch-nexgen-crm and Dialpad
Creates a new contact in your Dialpad account.
Update a contact in your Dialpad account.
Creates a new channel in your Dialpad account.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

Webhook is like a real-time notification system between apps. Whenever something happens in one app—like a new comment or a purchase—a webhook sends a signal to another app, instantly letting it know about the event.
To start, connect both your smarttouch-nexgen-crm and Dialpad accounts to viaSocket. Once connected, you can set up a workflow where an event in smarttouch-nexgen-crm triggers actions in Dialpad (or vice versa).
Absolutely. You can customize how smarttouch-nexgen-crm data is recorded in Dialpad. This includes choosing which data fields go into which fields of Dialpad, setting up custom formats, and filtering out unwanted information.
The data sync between smarttouch-nexgen-crm and Dialpad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between smarttouch-nexgen-crm and Dialpad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SmartTouch® NexGen is a CRM that allows for management of home buyer and broker engagement to sell more homes faster.
Learn MoreDialpad is a modern business communications platform that offers voice, video, and messaging solutions. It is designed to streamline communication and collaboration for businesses of all sizes.
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