Connect SMS and Uservoice to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between SMS and Uservoice?

To start, connect both your SMS and Uservoice accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS triggers actions in Uservoice (or vice versa).

Can we customize how data from SMS is recorded in Uservoice?

Absolutely. You can customize how SMS data is recorded in Uservoice. This includes choosing which data fields go into which fields of Uservoice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SMS and Uservoice?

The data sync between SMS and Uservoice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SMS to Uservoice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SMS and Uservoice?

Yes, you can set conditional logic to control the flow of data between SMS and Uservoice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SMS

About SMS

MSG91 is a comprehensive communication platform that provides robust SMS solutions for businesses. It enables seamless and efficient messaging services, allowing businesses to reach their customers through SMS for notifications, alerts, and marketing campaigns.

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Uservoice

About Uservoice

Uservoice is a platform designed to help businesses gather and prioritize customer feedback, manage support tickets, and improve customer satisfaction. It provides tools for capturing user suggestions, voting on ideas, and tracking the progress of feature requests.

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