Integrate smslink and Infobip with viaSocket

Infobip already connects with hundreds of apps. smslink's automation is still on its way. Want to speed that up?

Full list

Supported Triggers & Actions

Everything you can automate between smslink and Infobip.

When this happensTrigger

No trigger available

Do thisActions

Action is the task that follows automatically within your smslink integrations.

List Custom Attributes

List Custom Attributes

Retrieve custom attributes for people, with options for page, limit, sort order, and include total count.

List Forms

List Forms

Retrieve forms with optional type/status filters, selectable additional fields, and pagination.

Get Queues

Get Queues

Retrieve queues and optionally filter by agent, working hours, name, or IDs; set page, limit, and sort.

List Routing Rules

List Routing Rules

List routing rules and optionally filter by rule IDs or enabled status.

List Conversation Forms

List Conversation Forms

Retrieve conversation forms with pagination (limit, page), title and enabled/default filters, and sorting.

List Inbound SMS Messages

List Inbound SMS Messages

Retrieve inbound SMS messages with optional filters (application, entity, campaign) and adjustable limit.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect smslink and Infobip?

Sign up for a free viaSocket account, then authorize both your smslink and Infobip accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between smslink and Infobip as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from smslink to Infobip?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Infobip. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where smslink triggers actions in Infobip, and a separate workflow where Infobip triggers actions in smslink. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between smslink and Infobip. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire smslink and Infobip integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.