Integrations smsmode Gainsight Customer Communities
smsmode + Gainsight Customer Communities

Connect smsmode and Gainsight Customer Communities to Build Intelligent Automations

Choose a Trigger

smsmode

When this happens...

Choose an Action

Gainsight Customer Communities

Automatically do this!

Enable Integrations or automations with these events of smsmode and Gainsight Customer Communities

Enable Integrations or automations with these events of smsmode and Gainsight Customer Communities

Actions

Send SMS to Recipients

Send SMS to Recipients

Send a text message to one or more phone numbers.

Get Organisation Channels

Get Organisation Channels

Get all channels for an organisation.

Cancel Scheduled Message

Cancel Scheduled Message

Cancel a scheduled message before it is sent

Request a new Action for smsmode

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Frequently Asked Questions

How do I start an integration between smsmode and Gainsight Customer Communities?

To start, connect both your smsmode and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in smsmode triggers actions in Gainsight Customer Communities (or vice versa).

Can we customize how data from smsmode is recorded in Gainsight Customer Communities?

Absolutely. You can customize how smsmode data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.

How often does the data sync between smsmode and Gainsight Customer Communities?

The data sync between smsmode and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from smsmode to Gainsight Customer Communities?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between smsmode and Gainsight Customer Communities?

Yes, you can set conditional logic to control the flow of data between smsmode and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

smsmode

About smsmode

smsmode is a leading platform for sending and managing SMS communications, offering robust solutions for businesses to enhance their customer engagement through text messaging.

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Gainsight Customer Communities

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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