
When this happens...
New Transcript

Automatically do this!
Get Contact by Email
Add or Update Contact
Add Tag to Contact
Add Purchase to Contact
Adds subscription
Remove Tags to Contact
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new transcript is complete.
Action is the task that follows automatically within your Sonix integrations.
Submits a new media file for transcription.
Get all folder in Sonix.
Returns the full customer journey of a single contact by email
Adds a contact to the specified SegMetrics integration.
Add Tags to given contact.
Adds a purchase to the specified SegMetrics integration.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Sonix and Segmetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in Sonix triggers actions in Segmetrics (or vice versa).
Absolutely. You can customize how Sonix data is recorded in Segmetrics. This includes choosing which data fields go into which fields of Segmetrics, setting up custom formats, and filtering out unwanted information.
The data sync between Sonix and Segmetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sonix and Segmetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Sonix is an automated transcription service. We quickly and accurately convert audio and video files to text. We also provide rich editing tools so you can easily edit, annotate, and export your transcripts.
Learn MoreSegMetrics gives you clarity on where your leads come from, how they act, and how much your marketing is really worth.
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