IntegrationsSpeechmaticsHelpwise
Speechmatics + Helpwise

Connect Speechmatics and Helpwise to Build Intelligent Automations

Choose a Trigger

Speechmatics

When this happens...

Choose an Action

Helpwise

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Job

New Job

Triggered when a new job is created in speechmatics.

Request a new Trigger for Speechmatics

Do thisActions

Action is the task that follows automatically within your Speechmatics integrations.

Get Job

Get Job

Get job details, including progress and any error reports.

Create Job

Create Job

Create a new job.

Get the usage statistics

Get the usage statistics

Get the usage statistics of speechmatics.

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Request a new Action for Speechmatics

We'll help you get started

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Frequently Asked Questions

How do I start an integration between Speechmatics and Helpwise?

To start, connect both your Speechmatics and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Speechmatics triggers actions in Helpwise (or vice versa).

Can we customize how data from Speechmatics is recorded in Helpwise?

Absolutely. You can customize how Speechmatics data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Speechmatics and Helpwise?

The data sync between Speechmatics and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Speechmatics to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Speechmatics and Helpwise?

Yes, you can set conditional logic to control the flow of data between Speechmatics and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Speechmatics

About Speechmatics

Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

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