Connect Speechmatics and Medallia Agent Connect
Integrate Speechmatics with Medallia Agent Connect to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Available events for Speechmatics and Medallia Agent Connect
Supported Triggers & Actions
Everything you can automate between Speechmatics and Medallia Agent Connect.
When this happensTriggers
A trigger is an event that starts a workflow.
New Job
Triggered when a new job is created in speechmatics.
Do thisActions
Action is the task that follows automatically within your Speechmatics integrations.
Get Job
Get job details, including progress and any error reports.
Create Job
Create a new job.
Get the usage statistics
Get the usage statistics of speechmatics.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Speechmatics
Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.
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About Medallia Agent Connect
Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.
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Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Speechmatics and Medallia Agent Connect accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Speechmatics and Medallia Agent Connect as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Medallia Agent Connect. No coding required.
Yes. You can set up a workflow where Speechmatics triggers actions in Medallia Agent Connect, and a separate workflow where Medallia Agent Connect triggers actions in Speechmatics. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Speechmatics and Medallia Agent Connect. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Speechmatics and Medallia Agent Connect integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
