
When this happens...
New Order

Automatically do this!
Create SMS Action
Create Transfer Call Action
Create Information Extractor Yes No Action
Create Information Extractor Open Question Action
Create Call
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is created.
Action is the task that follows automatically within your Starshipit integrations.
Create an outbound order.
Retrieve details of orders that have been shipped.
Creates a SMS action
Creates a transfer call action
Creates an action of type information extractor yes no
Creates an action for open questions

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To start, connect both your Starshipit and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Starshipit triggers actions in Synthflow AI (or vice versa).
Absolutely. You can customize how Starshipit data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.
The data sync between Starshipit and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Starshipit and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Starshipit is an integrated shipping and tracking software that helps businesses automate their shipping processes. The app allows users to manage orders, print shipping labels, and provide real-time tracking updates to customers, enhancing the efficiency of e-commerce operations.
Learn MoreSynthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
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