Connect StatusCake and Help Scout to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Latest SSL Test
Return SSL test results from StatusCake updated within the scheduled time.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your StatusCake integrations.
Create Page Speed Test
Create a Page Speed monitoring check for a website URL that runs at the chosen interval and records performance metrics.
Create an SSL check
Create an SSL monitoring check for a website that tracks certificate expiry and sends alerts for expiry, mixed content, or other SSL issues.
Create an uptime check
Create a new StatusCake uptime check to monitor a website's availability and performance.
Get all uptime checks
Retrieve all StatusCake uptime checks and their details (id, name, status, test type, check rate, and uptime).
Get all SSL checks
Retrieve all StatusCake SSL checks with certificate status, expiry date, and related details.
Delete Customer
This action deletes the customer .
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Frequently Asked Questions
To start, connect both your StatusCake and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in StatusCake triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how StatusCake data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between StatusCake and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between StatusCake and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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