Connect SugarCRM and Close to Build Intelligent Automations

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SugarCRM

When this happens...

Choose an Action

Close

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Record Created

New Record Created

Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.

Record Updated

Record Updated

Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.

New Call

New Call

Triggers when a new Call is created or completed.

New Contact

New Contact

Triggers when a new contact is created.

New Email

New Email

Triggers when a new incoming Email is created or an outgoing Email is sent.

New Lead

New Lead

Triggers when a new lead is created.

Do thisActions

Action is the task that follows automatically within your SugarCRM integrations.

Create Record In Any Module

Create Record In Any Module

Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).

Update Record In Any Module

Update Record In Any Module

Updates an existing record in any module you specify (Leads, Contacts, Tasks, etc.).

Find or Create Record In Any Module

Find or Create Record In Any Module

Finds a record in selected module or creates a new one if none exists.

Create Lead

Create Lead

Create a new lead in SugarCRM.

Update Lead

Update Lead

Update a lead using an ID, email address, or phone number.

Delete Lead

Delete Lead

Delete a lead by ID, email, or phone.

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Frequently Asked Questions

How do I start an integration between SugarCRM and Close?

To start, connect both your SugarCRM and Close accounts to viaSocket. Once connected, you can set up a workflow where an event in SugarCRM triggers actions in Close (or vice versa).

Can we customize how data from SugarCRM is recorded in Close?

Absolutely. You can customize how SugarCRM data is recorded in Close. This includes choosing which data fields go into which fields of Close, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SugarCRM and Close?

The data sync between SugarCRM and Close typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SugarCRM to Close?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SugarCRM and Close?

Yes, you can set conditional logic to control the flow of data between SugarCRM and Close. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SugarCRM

About SugarCRM

SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.

Learn More
Close

About Close

Close is a powerful CRM platform designed to help sales teams close more deals and manage their customer relationships effectively. With features like email automation, calling, and reporting, Close streamlines the sales process and enhances productivity.

Learn More