Connect Sumo Logic and PagerDuty
Integrate Sumo Logic with PagerDuty to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Available events for Sumo Logic and PagerDuty
Supported Triggers & Actions
Everything you can automate between Sumo Logic and PagerDuty.
When this happensTriggers
A trigger is an event that starts a workflow.
New Incident Instant
Triggers when new incidents are created.
New Incident acknowledged
Triggers when new incidents are acknowledged.
Incident Annotated
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Incident Escalated
Triggers when an incident is escalated.
Do thisActions
Action is the task that follows automatically within your Sumo Logic integrations.
Create a Business Service
Create a Business Service in PagerDuty.
Install an Add-On
This action Install an Add-on for your account.
Delete an Add-On
This action delete an add-on.
Update an Add-On
This action update an add - on.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Sumo Logic
Sumo Logic is a cloud-based machine data analytics platform that provides real-time insights and continuous intelligence across the entire application lifecycle and stack. It helps organizations monitor, troubleshoot, and secure their applications and infrastructure by collecting, analyzing, and visualizing log and metric data.
Learn moreSimilar apps
About PagerDuty
agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Sumo Logic and PagerDuty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Sumo Logic and PagerDuty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach PagerDuty. No coding required.
Yes. You can set up a workflow where Sumo Logic triggers actions in PagerDuty, and a separate workflow where PagerDuty triggers actions in Sumo Logic. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Sumo Logic and PagerDuty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Sumo Logic and PagerDuty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
