Integrations Superchat Cisco Webex Messaging
Superchat + Cisco Webex Messaging

Connect Superchat and Cisco Webex Messaging to Build Intelligent Automations

Choose a Trigger

Superchat

When this happens...

Choose an Action

Cisco Webex Messaging

Automatically do this!

Enable Integrations or automations with these events of Superchat and Cisco Webex Messaging

Enable Integrations or automations with these events of Superchat and Cisco Webex Messaging

Triggers

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Actions

Create Contact

Create Contact

Creates a new contact.

Create Note

Create Note

Creates a note in a coversation.

Add Contact to Contact List

Add Contact to Contact List

Adds a contact to a contact list.

Update Contact

Update Contact

Updates an existing contact.

Update Conversation

Update Conversation

Updates an existing conversation.

List all channels

List all channels

Lists all channels in workspace.

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Frequently Asked Questions

How do I start an integration between Superchat and Cisco Webex Messaging?

To start, connect both your Superchat and Cisco Webex Messaging accounts to viaSocket. Once connected, you can set up a workflow where an event in Superchat triggers actions in Cisco Webex Messaging (or vice versa).

Can we customize how data from Superchat is recorded in Cisco Webex Messaging?

Absolutely. You can customize how Superchat data is recorded in Cisco Webex Messaging. This includes choosing which data fields go into which fields of Cisco Webex Messaging, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Superchat and Cisco Webex Messaging?

The data sync between Superchat and Cisco Webex Messaging typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Superchat to Cisco Webex Messaging?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Superchat and Cisco Webex Messaging?

Yes, you can set conditional logic to control the flow of data between Superchat and Cisco Webex Messaging. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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Cisco Webex Messaging

About Cisco Webex Messaging

Cisco Webex is a leading platform for video conferencing, online meetings, and team collaboration. It offers a comprehensive suite of tools designed to facilitate seamless communication and collaboration among teams, regardless of their location. With features like video meetings, screen sharing, and messaging, Cisco Webex is ideal for businesses looking to enhance their remote work capabilities.

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