Connect Superchat and Commerce Layer
Integrate Superchat with Commerce Layer to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Find Price Lists in Commerce Layer when Contact Created in Superchat
Create Customer Group in Commerce Layer when Contact Created in Superchat
Create Customer in Commerce Layer when Contact Created in Superchat
Delete Customer in Commerce Layer when Contact Created in Superchat
Update Customer Group in Commerce Layer when Contact Created in Superchat
Popular Superchat + Commerce Layer flows
Start from a real workflow other teams are already running.
Choose a trigger
Superchat
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed
Choose an action
Commerce Layer
Automatically do this!
Find Price Lists
Create Customer Group
Create Customer
Delete Customer
Update Customer Group
Create Price List
Create Shipping Category
Create SKU
Update Customer
Create Price
Create Stock Location
Create Address
Create Stock Item
Create Gift Card Recipient
Create Attachment
Create Merchant
Update Merchant
Update a Price List
Update a Stock Item
Update Address
Update Stock Location
Find Customer By Email
Find SKUs
Find Shipping Categories
Find Tags
Find Customers
Find Addresses
Find Merchants
Find Stock Locations
List Customer Groups
List SKUs
List Orders
Find Price Lists in Commerce Layer when Contact Created in Superchat
Use this flowCreate Customer Group in Commerce Layer when Contact Created in Superchat
Use this flowCreate Customer in Commerce Layer when Contact Created in Superchat
Use this flowDelete Customer in Commerce Layer when Contact Created in Superchat
Use this flowUpdate Customer Group in Commerce Layer when Contact Created in Superchat
Use this flowCreate Price List in Commerce Layer when Contact Created in Superchat
Use this flowCreate Shipping Category in Commerce Layer when Contact Created in Superchat
Use this flowCreate SKU in Commerce Layer when Contact Created in Superchat
Use this flowUpdate Customer in Commerce Layer when Contact Created in Superchat
Use this flowCreate Price in Commerce Layer when Contact Created in Superchat
Use this flowSupported Triggers & Actions
Everything you can automate between Superchat and Commerce Layer.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Created
Triggers when a new contact is created.
Contact Updated
Triggers when a contact is modified.
New Inbound Message
Triggers when a new message is received.
New Outbound Message
Triggers when a new message is sent.
Note Created
Triggers when a new note is created.
Message Sending Failed
Triggers when sending an outbound message failed.
Do thisActions
Action is the task that follows automatically within your Superchat integrations.
Create Contact
Creates a new contact.
Create Note
Creates a note in a coversation.
Add Contact to Contact List
Adds a contact to a contact list.
Update Contact
Updates an existing contact.
Update Conversation
Updates an existing conversation.
List all channels
Lists all channels in workspace.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn more
About Commerce Layer
Commerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Superchat and Commerce Layer accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Superchat and Commerce Layer as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Commerce Layer. No coding required.
Yes. You can set up a workflow where Superchat triggers actions in Commerce Layer, and a separate workflow where Commerce Layer triggers actions in Superchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Superchat and Commerce Layer. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Superchat and Commerce Layer integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
