viaSocket

Connect Superchat and crowd to Build Intelligent Automations

Choose a Trigger

Superchat

When this happens...

Choose an Action

crowd

Automatically do this!

Enable Integrations or automations with these events of Superchat and crowd

Enable Integrations or automations with these events of Superchat and crowd

Triggers

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Actions

Create Contact

Create Contact

Creates a new contact.

Create Note

Create Note

Creates a note in a coversation.

Add Contact to Contact List

Add Contact to Contact List

Adds a contact to a contact list.

Update Contact

Update Contact

Updates an existing contact.

Update Conversation

Update Conversation

Updates an existing conversation.

List all channels

List all channels

Lists all channels in workspace.

Explore more automations built by businesses and experts

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Superchat and crowd?

To start, connect both your Superchat and crowd accounts to viaSocket. Once connected, you can set up a workflow where an event in Superchat triggers actions in crowd (or vice versa).

Can we customize how data from Superchat is recorded in crowd?

Absolutely. You can customize how Superchat data is recorded in crowd. This includes choosing which data fields go into which fields of crowd, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Superchat and crowd?

The data sync between Superchat and crowd typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Superchat to crowd?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Superchat and crowd?

Yes, you can set conditional logic to control the flow of data between Superchat and crowd. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

Learn More
crowd

About crowd

Discover the voice of your customers with Crowd. Get feedback and uncover unique insights. Understand their preferences and drive impactful product changes.

Learn More