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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new note is created.
Triggers when sending an outbound message failed.
Action is the task that follows automatically within your Superchat integrations.
Creates a new contact.
Creates a note in a coversation.
Adds a contact to a contact list.
Updates an existing contact.
Updates an existing conversation.
Lists all channels in workspace.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Superchat and Google AppScript accounts to viaSocket. Once connected, you can set up a workflow where an event in Superchat triggers actions in Google AppScript (or vice versa).
Absolutely. You can customize how Superchat data is recorded in Google AppScript. This includes choosing which data fields go into which fields of Google AppScript, setting up custom formats, and filtering out unwanted information.
The data sync between Superchat and Google AppScript typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Superchat and Google AppScript. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn MoreGoogle AppScript is a powerful scripting platform that allows users to automate tasks across Google Workspace applications. It enables the creation of custom functions, workflows, and integrations to enhance productivity and streamline processes.
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