Connect Superchat and Not Diamond
Integrate Superchat with Not Diamond to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Route Prompt in Notdiamond when Contact Created in Superchat
Route Prompt in Notdiamond when Contact Updated in Superchat
Route Prompt in Notdiamond when New Outbound Message in Superchat
Route Prompt in Notdiamond when Note Created in Superchat
Route Prompt in Notdiamond when Message Sending Failed in Superchat
Popular Superchat + Not Diamond flows
Start from a real workflow other teams are already running.
Choose a trigger
Superchat
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed
Choose an action
Not Diamond
Automatically do this!
Route Prompt
Route Prompt in Notdiamond when Contact Created in Superchat
Use this flowRoute Prompt in Notdiamond when Contact Updated in Superchat
Use this flowRoute Prompt in Notdiamond when New Outbound Message in Superchat
Use this flowRoute Prompt in Notdiamond when Note Created in Superchat
Use this flowRoute Prompt in Notdiamond when Message Sending Failed in Superchat
Use this flowRoute Prompt in Notdiamond when Conversation Done in Superchat
Use this flowRoute Prompt in Notdiamond when Conversation Opened in Superchat
Use this flowRoute Prompt in Notdiamond when Conversation Snoozed in Superchat
Use this flowRoute Prompt in Notdiamond when New Inbound Message in Superchat
Use this flowSupported Triggers & Actions
Everything you can automate between Superchat and Not Diamond.
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Created
Triggers when a new contact is created.
Contact Updated
Triggers when a contact is modified.
New Inbound Message
Triggers when a new message is received.
New Outbound Message
Triggers when a new message is sent.
Note Created
Triggers when a new note is created.
Message Sending Failed
Triggers when sending an outbound message failed.
Do thisActions
Action is the task that follows automatically within your Superchat integrations.
Create Contact
Creates a new contact.
Create Note
Creates a note in a coversation.
Add Contact to Contact List
Adds a contact to a contact list.
Update Contact
Updates an existing contact.
Update Conversation
Updates an existing conversation.
List all channels
Lists all channels in workspace.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Superchat
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn more
About Not Diamond
Not Diamond is an innovative AI-driven platform designed to provide advanced analytics and insights. It leverages artificial intelligence to help businesses make data-driven decisions, optimize operations, and enhance overall performance. With its cutting-edge technology, Not Diamond offers a comprehensive suite of tools for data analysis, predictive modeling, and strategic planning.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Superchat and Not Diamond accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Superchat and Not Diamond as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Not Diamond. No coding required.
Yes. You can set up a workflow where Superchat triggers actions in Not Diamond, and a separate workflow where Not Diamond triggers actions in Superchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Superchat and Not Diamond. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Superchat and Not Diamond integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
