Integrate Superchat with Parallel to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get a Template from Parallel when Contact Created in Superchat
Get a Contact from Parallel when Contact Created in Superchat
Untag a Parallel from Parallel when Contact Created in Superchat
Disassociate a Profile from Parallel when Contact Created in Superchat
Close Parallel when New Inbound Message in Superchat
Start from a real workflow other teams are already running.
Superchat
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed
Parallel
Automatically do this!
Comment on a Parallel
Tag a Parallel
Create Parallel
Rename Parallel
Find Parallel
Delete Parallel
Rename Template
Close Parallel
Reopen Parallel
Get a Parallel
Get a Template
Get a Contact
Untag a Parallel
Associate a Profile
Disassociate a Profile
Get a Template from Parallel when Contact Created in Superchat
Use this flowGet a Contact from Parallel when Contact Created in Superchat
Use this flowUntag a Parallel from Parallel when Contact Created in Superchat
Use this flowDisassociate a Profile from Parallel when Contact Created in Superchat
Use this flowClose Parallel when New Inbound Message in Superchat
Use this flowAssociate a Profile with Parallel when New Outbound Message in Superchat
Use this flowDisassociate a Profile from Parallel when New Outbound Message in Superchat
Use this flowGet a Template from Parallel when Message Sending Failed in Superchat
Use this flowUntag a Parallel from Parallel when Message Sending Failed in Superchat
Use this flowCreate Contact in Superchat when New Parallel in Parallel
Use this flowEverything you can automate between Superchat and Parallel.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new note is created.
Triggers when sending an outbound message failed.
Action is the task that follows automatically within your Superchat integrations.
Creates a new contact.
Creates a note in a coversation.
Adds a contact to a contact list.
Updates an existing contact.
Updates an existing conversation.
Lists all channels in workspace.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreParallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.
Learn moreSign up for a free viaSocket account, then authorize both your Superchat and Parallel accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Superchat and Parallel as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Parallel. No coding required.
Yes. You can set up a workflow where Superchat triggers actions in Parallel, and a separate workflow where Parallel triggers actions in Superchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Superchat and Parallel. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Superchat and Parallel integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.