Integrate Superchat with SafetyCulture to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Superchat when Inspection Completed in SafetyCulture
Create Note in Superchat when Inspection Completed in SafetyCulture
Add Contact to Contact List in Superchat when Inspection Completed in SafetyCulture
Update Contact in Superchat when Inspection Completed in SafetyCulture
Update Conversation in Superchat when Inspection Completed in SafetyCulture
Start from a real workflow other teams are already running.
Superchat
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed
SafetyCulture
Automatically do this!
Find Users by Email
Create Inspection Edit Link
Create Public Inspection Report Link
Start Inspection
Start Inspection Report Export
Share Inspection
List Credential Settings
List Actions
List Feed For Groups
List Inspection Items
List Inspections
List Issue Assignees
List Issues
List Schedule Assignees
List Schedule Occurrences
List Schedules
List Site Members
List Sites
List Templates
List Feed For Users
List Course Progress
List Schedule Items
Create Contact in Superchat when Inspection Completed in SafetyCulture
Use this flowCreate Note in Superchat when Inspection Completed in SafetyCulture
Use this flowAdd Contact to Contact List in Superchat when Inspection Completed in SafetyCulture
Use this flowUpdate Contact in Superchat when Inspection Completed in SafetyCulture
Use this flowUpdate Conversation in Superchat when Inspection Completed in SafetyCulture
Use this flowList all channels in Superchat when Inspection Completed in SafetyCulture
Use this flowList all contacts in Superchat when Inspection Completed in SafetyCulture
Use this flowList all contact lists in Superchat when Inspection Completed in SafetyCulture
Use this flowList all conversations in Superchat when Inspection Completed in SafetyCulture
Use this flowList custom attributes in Superchat when Inspection Completed in SafetyCulture
Use this flowEverything you can automate between Superchat and SafetyCulture.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new note is created.
Triggers when sending an outbound message failed.
Action is the task that follows automatically within your Superchat integrations.
Creates a new contact.
Creates a note in a coversation.
Adds a contact to a contact list.
Updates an existing contact.
Updates an existing conversation.
Lists all channels in workspace.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreSafetyCulture (formerly iAuditor) is a business platform to conduct inspections, capture issues, manage tasks, communicate clearly and train working teams.
Learn moreSign up for a free viaSocket account, then authorize both your Superchat and SafetyCulture accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Superchat and SafetyCulture as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SafetyCulture. No coding required.
Yes. You can set up a workflow where Superchat triggers actions in SafetyCulture, and a separate workflow where SafetyCulture triggers actions in Superchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Superchat and SafetyCulture. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Superchat and SafetyCulture integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.