Connect Superchat and Samvad to Build Intelligent Automations

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Superchat

When this happens...

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Samvad

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Do thisActions

Action is the task that follows automatically within your Superchat integrations.

Create Contact

Create Contact

Creates a new contact.

Create Note

Create Note

Creates a note in a coversation.

Add Contact to Contact List

Add Contact to Contact List

Adds a contact to a contact list.

Update Contact

Update Contact

Updates an existing contact.

Update Conversation

Update Conversation

Updates an existing conversation.

List all channels

List all channels

Lists all channels in workspace.

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Frequently Asked Questions

How do I start an integration between Superchat and Samvad?

To start, connect both your Superchat and Samvad accounts to viaSocket. Once connected, you can set up a workflow where an event in Superchat triggers actions in Samvad (or vice versa).

Can we customize how data from Superchat is recorded in Samvad?

Absolutely. You can customize how Superchat data is recorded in Samvad. This includes choosing which data fields go into which fields of Samvad, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Superchat and Samvad?

The data sync between Superchat and Samvad typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Superchat to Samvad?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Superchat and Samvad?

Yes, you can set conditional logic to control the flow of data between Superchat and Samvad. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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Samvad

About Samvad

Samvad is a comprehensive telecalling solution designed to enhance communication and streamline customer interactions. Ideal for businesses looking to improve their telecommunication strategies, Samvad offers tools for efficient call management and customer engagement.

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