Full list

Supported Triggers & Actions

Everything you can automate between Superchat and SE Ranking.

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Do thisActions

Action is the task that follows automatically within your Superchat integrations.

Create Contact

Create Contact

Creates a new contact.

Create Note

Create Note

Creates a note in a coversation.

Add Contact to Contact List

Add Contact to Contact List

Adds a contact to a contact list.

Update Contact

Update Contact

Updates an existing contact.

Update Conversation

Update Conversation

Updates an existing conversation.

List all channels

List all channels

Lists all channels in workspace.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Superchat
Superchat + SE Ranking
Superchat logo

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

Learn more
Integrations SE Ranking
SE Ranking + Superchat
SE Ranking logo

About SE Ranking

SE Ranking is a comprehensive SEO software solution designed to help businesses and marketers improve their online visibility and search engine rankings. It offers a suite of tools for keyword research, competitor analysis, website audit, backlink monitoring, and more, making it an essential platform for optimizing digital marketing strategies.

Learn more

Frequently Asked Questions

How do I connect Superchat and SE Ranking?

Sign up for a free viaSocket account, then authorize both your Superchat and SE Ranking accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Superchat and SE Ranking as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Superchat to SE Ranking?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach SE Ranking. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Superchat triggers actions in SE Ranking, and a separate workflow where SE Ranking triggers actions in Superchat. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Superchat and SE Ranking. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Superchat and SE Ranking integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.