Integrate Superchat with Simpro to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Superchat when New Company Customer in Simpro
Create Note in Superchat when New Company Customer in Simpro
Add Contact to Contact List in Superchat when New Company Customer in Simpro
Update Contact in Superchat when New Company Customer in Simpro
Update Conversation in Superchat when New Company Customer in Simpro
Start from a real workflow other teams are already running.
Superchat
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed
Simpro
Automatically do this!
Create Contact
Create Company Customer
Create Individual Customer
Create Service Job
Find Job
Find Schedule
Find Quote
Find Company Customer
Create Schedule
Find Contact
Find Individual Customer
List Contact
List Customers
List Employees
List Sites
List Jobs
List All Quotes
List all Invoices
List All Customer Payments
List All Recurring Invoices
List All Customer Groups
List All Customer Profiles
List All Labor Rates
List All Schedule Rates
List All Service Fees
Create Contact in Superchat when New Company Customer in Simpro
Use this flowCreate Note in Superchat when New Company Customer in Simpro
Use this flowAdd Contact to Contact List in Superchat when New Company Customer in Simpro
Use this flowUpdate Contact in Superchat when New Company Customer in Simpro
Use this flowUpdate Conversation in Superchat when New Company Customer in Simpro
Use this flowList all channels in Superchat when New Company Customer in Simpro
Use this flowList all contacts in Superchat when New Company Customer in Simpro
Use this flowList all contact lists in Superchat when New Company Customer in Simpro
Use this flowList all conversations in Superchat when New Company Customer in Simpro
Use this flowList custom attributes in Superchat when New Company Customer in Simpro
Use this flowEverything you can automate between Superchat and Simpro.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new note is created.
Triggers when sending an outbound message failed.
Action is the task that follows automatically within your Superchat integrations.
Creates a new contact.
Creates a note in a coversation.
Adds a contact to a contact list.
Updates an existing contact.
Updates an existing conversation.
Lists all channels in workspace.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreSimpro is a field service and job management software package. Optimize workflow processes & field service operations for trade businesses.
Learn moreSign up for a free viaSocket account, then authorize both your Superchat and Simpro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Superchat and Simpro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Simpro. No coding required.
Yes. You can set up a workflow where Superchat triggers actions in Simpro, and a separate workflow where Simpro triggers actions in Superchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Superchat and Simpro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Superchat and Simpro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.