
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new note is created.
Triggers when sending an outbound message failed.
Action is the task that follows automatically within your Superchat integrations.
Creates a new contact.
Creates a note in a coversation.
Adds a contact to a contact list.
Updates an existing contact.
Updates an existing conversation.
Lists all channels in workspace.

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To start, connect both your Superchat and Suno accounts to viaSocket. Once connected, you can set up a workflow where an event in Superchat triggers actions in Suno (or vice versa).
Absolutely. You can customize how Superchat data is recorded in Suno. This includes choosing which data fields go into which fields of Suno, setting up custom formats, and filtering out unwanted information.
The data sync between Superchat and Suno typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Superchat and Suno. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn MoreSuno is a cutting-edge platform that provides advanced AI tools and services through its API. It is designed to empower developers and businesses with powerful artificial intelligence capabilities, enabling them to integrate AI-driven features into their applications seamlessly. Suno offers a range of AI solutions, including natural language processing, machine learning, and data analysis, to enhance productivity and innovation.
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