
When this happens...
New Contact
Contact Updated
Contact Tags Changed
Message Sent
Message Status Updated

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created in SuperPhone.
Triggers when a specific contact is updated.
Triggers when a contact tags is changed in SuperPhone.
Triggers when a new message is sent in SuperPhone.
Triggers when a specific message is updated.
Action is the task that follows automatically within your SuperPhone integrations.
Creates a new contact in SuperPhone.
Add a custom contribution to a SuperPhone contact.
Sends a message to your contact with optional files.
Update a contact details in SuperPhone.
Find a contact by Contact ID or email and return its details.
Extract text content from a specified web page or domain.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SuperPhone and Agent AI accounts to viaSocket. Once connected, you can set up a workflow where an event in SuperPhone triggers actions in Agent AI (or vice versa).
Absolutely. You can customize how SuperPhone data is recorded in Agent AI. This includes choosing which data fields go into which fields of Agent AI, setting up custom formats, and filtering out unwanted information.
The data sync between SuperPhone and Agent AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SuperPhone and Agent AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SuperPhone is a text marketing platform with broadcasts and 1-to-1 chat to help grow your text marketing channel.
Learn MoreAgent AI is a cutting-edge platform that leverages artificial intelligence to enhance customer support and engagement. It provides automated solutions to streamline customer interactions, improve response times, and deliver personalized experiences. With its advanced AI capabilities, Agent AI helps businesses optimize their customer service operations and increase customer satisfaction.
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