
When this happens...
New Contact
Contact Updated
Contact Tags Changed
Message Sent
Message Status Updated

Automatically do this!
Send Note Message
Create Conversation
Change Conversation State
Search for a Profile
Add Segments to Conversation
Send Text Message
Search for Conversation
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created in SuperPhone.
Triggers when a specific contact is updated.
Triggers when a contact tags is changed in SuperPhone.
Triggers when a new message is sent in SuperPhone.
Triggers when a specific message is updated.
Action is the task that follows automatically within your SuperPhone integrations.
Creates a new contact in SuperPhone.
Add a custom contribution to a SuperPhone contact.
Sends a message to your contact with optional files.
Update a contact details in SuperPhone.
Find a contact by Contact ID or email and return its details.
Send a note message in a conversation.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SuperPhone and Crisp accounts to viaSocket. Once connected, you can set up a workflow where an event in SuperPhone triggers actions in Crisp (or vice versa).
Absolutely. You can customize how SuperPhone data is recorded in Crisp. This includes choosing which data fields go into which fields of Crisp, setting up custom formats, and filtering out unwanted information.
The data sync between SuperPhone and Crisp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SuperPhone and Crisp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SuperPhone is a text marketing platform with broadcasts and 1-to-1 chat to help grow your text marketing channel.
Learn MoreCrisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
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