Connect SurveyMars and Zendesk Support
Integrate SurveyMars with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Comment to Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Add Tags to Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Create Or Update Organization in Zendesk Support when New Survey Response Submitted in SurveyMars
Create or Update Customer in Zendesk Support when New Survey Response Submitted in SurveyMars
Remove Tags From Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Popular SurveyMars + Zendesk Support flows
Start from a real workflow other teams are already running.
Add Comment to Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowAdd Tags to Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowCreate Or Update Organization in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowCreate or Update Customer in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowRemove Tags From Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowUpdate Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowCreate Ticket in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowFind Latest Ticket Comment in Zendesk Support when New Survey Response Submitted in SurveyMars
Use this flowSupported Triggers & Actions
Everything you can automate between SurveyMars and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
New Survey Response Submitted
Runs when new survey response is submitted
New Survey Created
Runs when new survey created
New Organization Created or Updated
Runs when organization changes
New Customer Created or Updated
Runs when a new user is created in Zendesk Support.
Tag Added To Customer
Runs when tag is added to Customer
New Group Is Created
Runs when new group is created
Do thisActions
Action is the task that follows automatically within your SurveyMars integrations.
Create Survey From Template
Create a new survey from an existing template.
AI Create Survey
Use AI to create a ready-to-use survey from the provided title, purpose, language, number of questions, and survey type.
Find AI Created Survey
Retrieve the details of a specific AI created survey.
List All Tickets
Get all support tickets
Add Comment to Ticket
Adds a comment to an existing ticket.
Add Tags to Ticket
Adds multiple tags to an existing ticket by ticket ID.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
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About SurveyMars
SurveyMars is a comprehensive platform designed to create, distribute, and analyze surveys with ease. It offers robust tools for gathering insights and feedback, making it ideal for businesses, educators, and researchers.
Learn moreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SurveyMars and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SurveyMars and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where SurveyMars triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in SurveyMars. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SurveyMars and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SurveyMars and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
