Connect Swiftype and evaluagent to Build Intelligent Automations
Choose a Trigger
When this happens...
New Document
Choose an Action
Automatically do this!
- Request a new Action for evaluagent
Enable Integrations or automations with these events of Swiftype and evaluagent
Enable Integrations or automations with these events of Swiftype and evaluagent
Triggers
New Document
Triggered when a new document is added to the Swiftype index.
Actions
Create Document
Adds a new document to the Swiftype index.
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Frequently Asked Questions
To start, connect both your Swiftype and evaluagent accounts to viaSocket. Once connected, you can set up a workflow where an event in Swiftype triggers actions in evaluagent (or vice versa).
Absolutely. You can customize how Swiftype data is recorded in evaluagent. This includes choosing which data fields go into which fields of evaluagent, setting up custom formats, and filtering out unwanted information.
The data sync between Swiftype and evaluagent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Swiftype and evaluagent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Swiftype
Swiftype is a powerful search platform that provides advanced search capabilities for websites and applications. It offers customizable search solutions that enhance user experience by delivering relevant search results quickly and efficiently.
Learn MoreAbout evaluagent
EvaluAgent provides everything you need to evaluate, coach and engage agents. This app allows you to view zendesk tickets that have been evaluated inside evaluation and have instant access to the results
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