Connect Symbl.ai and Autotask to Build Intelligent Automations

Choose a Trigger

Symbl.ai

When this happens...

Choose an Action

Autotask

Automatically do this!

Enable Integrations or automations with these events of Symbl.ai and Autotask

Enable Integrations or automations with these events of Symbl.ai and Autotask

Actions

Submit text

Submit text

Submit text to create a conversation and process the content.

Append text

Append text

Append text to a conversation that you previously processed.

Submit audio [URL]

Submit audio [URL]

Submit audio using a URL to create a conversation and process the content.

Append audio [URL]

Append audio [URL]

Append audio to an existing conversation using a URL and process the content.

Submit video [URL]

Submit video [URL]

Submit video using a URL to create a conversation and process the content.

List conversations

List conversations

Returns a list of conversations that you previously processed.

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Frequently Asked Questions

How do I start an integration between Symbl.ai and Autotask?

To start, connect both your Symbl.ai and Autotask accounts to viaSocket. Once connected, you can set up a workflow where an event in Symbl.ai triggers actions in Autotask (or vice versa).

Can we customize how data from Symbl.ai is recorded in Autotask?

Absolutely. You can customize how Symbl.ai data is recorded in Autotask. This includes choosing which data fields go into which fields of Autotask, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Symbl.ai and Autotask?

The data sync between Symbl.ai and Autotask typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Symbl.ai to Autotask?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Symbl.ai and Autotask?

Yes, you can set conditional logic to control the flow of data between Symbl.ai and Autotask. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Symbl.ai

About Symbl.ai

Symbl.ai is a cutting-edge AI platform that provides advanced conversational intelligence capabilities. It enables developers and businesses to integrate real-time speech-to-text, sentiment analysis, topic detection, and other AI-driven insights into their applications. With Symbl.ai, users can enhance their communication tools, improve customer interactions, and gain valuable insights from conversations.

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Autotask

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

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