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Connect Sympla and ERP Docs

Integrate Sympla with ERP Docs to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Sympla and ERP Docs.

When this happensTriggers

A trigger is an event that starts a workflow.

New Orders

New Orders

Fetch ticket orders for the selected Sympla event that were created since the last check.

Request a new Trigger for Sympla

Do thisActions

Action is the task that follows automatically within your Sympla integrations.

Get Templates

Get Templates

Get all templates or a specific template by selecting mode and optional template ID.

Create Document from Template

Create Document from Template

Create an unsent document draft from a template, setting sender, recipients, prefill, title, expiry days, and brand.

Get Bulk Send Batch

Get Bulk Send Batch

Get processing status and counts for a bulk send batch by batch ID.

Get Bulk Send Rows

Get Bulk Send Rows

Retrieve rows for a bulk send batch by batch_id, filter by status, and paginate with limit and offset.

Get Documents

Get Documents

Retrieve a document by ID or a paginated list (newest first); optionally filter by status, limit, and offset.

Download Signed Document

Download Signed Document

Retrieve a time-limited download URL and SHA-256 integrity metadata for a completed signed PDF by signpack ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Sympla
Sympla + ERP Docs
Sympla logo

About Sympla

Sympla is a comprehensive platform for event management and ticketing, offering tools to organize, promote, and manage events of all sizes. It provides features for ticket sales, attendee management, and event promotion, making it ideal for event organizers and marketers.

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Integrations ERP Docs
ERP Docs + Sympla
ERP Docs logo

About ERP Docs

ERPDocs is an AI-native document platform for securely preparing, sending, signing, tracking, and managing business agreements. It provides reusable templates, automated document insights, e-signatures, audit trails, contract reminders, secure sharing, and API-driven workflows.

Learn more

Frequently Asked Questions

How do I connect Sympla and ERP Docs?

Sign up for a free viaSocket account, then authorize both your Sympla and ERP Docs accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Sympla and ERP Docs as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Sympla to ERP Docs?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ERP Docs. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Sympla triggers actions in ERP Docs, and a separate workflow where ERP Docs triggers actions in Sympla. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Sympla and ERP Docs. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Sympla and ERP Docs integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.