Connect Sympla and helpdeskadvanced to Build Intelligent Automations
Enable Integrations or automations with these events of Sympla and helpdeskadvanced
Enable Integrations or automations with these events of Sympla and helpdeskadvanced
Triggers
New Orders
Fetch ticket orders for the selected Sympla event that were created since the last check.
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Frequently Asked Questions
To start, connect both your Sympla and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in Sympla triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how Sympla data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between Sympla and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sympla and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Sympla
Sympla is a comprehensive platform for event management and ticketing, offering tools to organize, promote, and manage events of all sizes. It provides features for ticket sales, attendee management, and event promotion, making it ideal for event organizers and marketers.
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About helpdeskadvanced
HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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