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Connect Sympla and M91

Integrate Sympla with M91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Sympla and M91.

When this happensTriggers

A trigger is an event that starts a workflow.

New Orders

New Orders

Fetch ticket orders for the selected Sympla event that were created since the last check.

Request a new Trigger for Sympla

Do thisActions

Action is the task that follows automatically within your Sympla integrations.

Get Channel Alert by ID

Get Channel Alert by ID

Get a channel alert's status, who answered with notes and files, who is pending, and the decision.

Invite Direct Recipient

Invite Direct Recipient

Invite a person by phone so you can alert them directly once they accept in the M91 app.

Get Direct Alert by ID

Get Direct Alert by ID

Get an alert's status, who answered with notes and files, who is pending, and the decision.

Invite Channel Members

Invite Channel Members

Invite one or more phone numbers to a channel by selecting it or entering its ID. Phones must be digits with country code (no +).

Create Channel

Create Channel

Create a team alert channel and return its send link, ready for Send Channel Alert.

Send Direct Alert

Send Direct Alert

Send an alert to one phone number with title, description, severity, attachments, callback URL, response buttons, and auto-close.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Sympla logo

About Sympla

Sympla is a comprehensive platform for event management and ticketing, offering tools to organize, promote, and manage events of all sizes. It provides features for ticket sales, attendee management, and event promotion, making it ideal for event organizers and marketers.

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Integrations M91
M91 + Sympla
M91 logo

About M91

M91 is an alert escalation platform that routes critical notifications to the right people through push, SMS, and voice calls until an alert is acknowledged. It supports actionable alerts and sends responders’ actions back to the originating system.

Learn more

Frequently Asked Questions

How do I connect Sympla and M91?

Sign up for a free viaSocket account, then authorize both your Sympla and M91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Sympla and M91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Sympla to M91?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach M91. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Sympla triggers actions in M91, and a separate workflow where M91 triggers actions in Sympla. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Sympla and M91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Sympla and M91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.