
When this happens...

Automatically do this!
Comment on a post
Create a Post
Change Post Status
Create or Update User
Find Post
List All Boards
List All Categories
List All Entries
List All Comments
List All Companies
List All Opportunities
List All Posts
List All Tags
List All Users
List All Votes
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new post is created.
Triggers when a new comment is added to a specific post.
Triggers when a new vote is created
Triggers when posts status is changed
Triggers when tag is added to post
Action is the task that follows automatically within your Synthflow AI integrations.
Creates a SMS action
Creates a transfer call action
Creates an action of type information extractor yes no
Creates an action for open questions
Initiates a real-time voice call through the AI assistant.
creates a new comment

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Synthflow AI and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in Canny (or vice versa).
Absolutely. You can customize how Synthflow AI data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.
The data sync between Synthflow AI and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Synthflow AI and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn MoreCanny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
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