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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Entity
Triggered when a new entity is created in a specified Fibery app.
Entity Updated
Triggered when an existing entity is updated in a specified Fibery app.
New User
Triggers when a new user is created in the system
Entity Updated or Created
Triggered when an existing entity is updated or created in a specified Fibery app.
Do thisActions
Action is the task that follows automatically within your Synthflow AI integrations.
Create SMS Action
Creates a SMS action
Create Transfer Call Action
Creates a transfer call action
Create Information Extractor Yes No Action
Creates an action of type information extractor yes no
Create Information Extractor Open Question Action
Creates an action for open questions
Create Call
Initiates a real-time voice call through the AI assistant.
Create Entity
Creates a new entity in a specified Fibery app.
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Frequently Asked Questions
To start, connect both your Synthflow AI and Fibery accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in Fibery (or vice versa).
Absolutely. You can customize how Synthflow AI data is recorded in Fibery. This includes choosing which data fields go into which fields of Fibery, setting up custom formats, and filtering out unwanted information.
The data sync between Synthflow AI and Fibery typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Synthflow AI and Fibery. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Synthflow AI
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn MoreAbout Fibery
Fibery is a flexible work management platform that helps teams to organize, collaborate, and innovate. It combines project management, knowledge base, and database functionalities into a single, customizable workspace.
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