
When this happens...

Automatically do this!
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new form submission is received in Optform.
Action is the task that follows automatically within your Synthflow AI integrations.
Creates a SMS action
Creates a transfer call action
Creates an action of type information extractor yes no
Creates an action for open questions
Initiates a real-time voice call through the AI assistant.

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To start, connect both your Synthflow AI and Optform accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in Optform (or vice versa).
Absolutely. You can customize how Synthflow AI data is recorded in Optform. This includes choosing which data fields go into which fields of Optform, setting up custom formats, and filtering out unwanted information.
The data sync between Synthflow AI and Optform typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Synthflow AI and Optform. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn MoreOptform is a versatile platform designed to streamline form creation and data collection for businesses and individuals. With its user-friendly interface, Optform allows users to easily design, distribute, and analyze forms, making it an essential tool for efficient data management.
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