Enable Integrations or automations with these events of Synthflow AI and servicetrade
Creates a SMS action
Creates a transfer call action
Creates an action of type information extractor yes no
Creates an action for open questions
Initiates a real-time voice call through the AI assistant.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Synthflow AI and servicetrade accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in servicetrade (or vice versa).
Absolutely. You can customize how Synthflow AI data is recorded in servicetrade. This includes choosing which data fields go into which fields of servicetrade, setting up custom formats, and filtering out unwanted information.
The data sync between Synthflow AI and servicetrade typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Synthflow AI and servicetrade. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn MoreServiceTrade is a customer service and sales application for commercial service contractors. Convert more of your contract work into repair revenue. Educate customers about the work you did for them with media-rich online service reports. Manage your service operations and connect your customer service data with other business applications.
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