
When this happens...
Automatically do this!
Enable Integrations or automations with these events of Synthflow AI and Webex Events
Creates a SMS action
Creates a transfer call action
Creates an action of type information extractor yes no
Creates an action for open questions
Initiates a real-time voice call through the AI assistant.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Synthflow AI and Webex Events accounts to viaSocket. Once connected, you can set up a workflow where an event in Synthflow AI triggers actions in Webex Events (or vice versa).
Absolutely. You can customize how Synthflow AI data is recorded in Webex Events. This includes choosing which data fields go into which fields of Webex Events, setting up custom formats, and filtering out unwanted information.
The data sync between Synthflow AI and Webex Events typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Synthflow AI and Webex Events. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
Learn MoreWebex Events is a comprehensive platform designed to facilitate seamless virtual and hybrid events. It offers a range of features including live streaming, audience engagement tools, and analytics to ensure successful event management and execution.
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