
When this happens...
New Ticket
New Customer
Customer Updated
New Note on Ticket
Ticket Assigned
Ticket Unassigned
New Agent Reply
Thread Edited
New Customer Reply

Automatically do this!
Create User
Update User
Delete a user
List Licences
Create License
Update License Key
Delete a License By Key
List Products
Create Product
Update Product
Delete Product
Create Role
Update Role
Delete Role
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Action is the task that follows automatically within your Teamwork Desk integrations.
Creates a new customer
Assigns a ticket to a specific team member.
Link task to ticket
Unassigns the selected ticket.
Update Customer
test

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Teamwork Desk and cryptlex accounts to viaSocket. Once connected, you can set up a workflow where an event in Teamwork Desk triggers actions in cryptlex (or vice versa).
Absolutely. You can customize how Teamwork Desk data is recorded in cryptlex. This includes choosing which data fields go into which fields of cryptlex, setting up custom formats, and filtering out unwanted information.
The data sync between Teamwork Desk and cryptlex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Teamwork Desk and cryptlex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn MoreCryptlex is a comprehensive software licensing and distribution platform that provides developers with tools to manage software licenses, protect applications, and automate the software distribution process. It offers features such as license key generation, activation, and deactivation, along with analytics to track software usage and compliance.
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