
When this happens...
New Ticket
New Customer
Customer Updated
New Note on Ticket
Ticket Assigned
Ticket Unassigned
New Agent Reply
Thread Edited
New Customer Reply

Automatically do this!
Convert DOCX to Text
Convert to PDF
Convert a document to Text
Crawl Website
Extract Data from Audio Files
Extract Data from Document
Extract Data from Image
Extract Data from Video
Extract data from DOCX with AI
Extract data from URL with AI
Extract Data from Document PDF
Generate AI Agent Completion
Generate AI Image with FLUX1 Schnell
Write PDF Metadata
Read PDF Metadata
Scrape URL
Screenshot URL
Trim Video
Run Javascript Code
Run Python Code
Get YouTube Transcript
Merge PDFs
Add To Knowledge Base
Get Google Autocomplete
Search Google
Search Google Maps
Search Google News
Search Google Places
Generate AI Image with FLUX1 Dev
Generate AI Image with FLUX1 Pro
Generate AI Image with Recraft V3
Explore more automations built by businesses and experts
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new ticket is created.
Triggers when a new customer is added.
Triggers when a customer's details are updated.
Triggers when a new note is added to a ticket.
Triggers when a ticket is assigned to a team member.
Ticket Unassigned
Action is the task that follows automatically within your Teamwork Desk integrations.
Creates a new customer
Assigns a ticket to a specific team member.
Link task to ticket
Unassigns the selected ticket.
Update Customer
test

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Teamwork Desk and Dumpling AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Teamwork Desk triggers actions in Dumpling AI (or vice versa).
Absolutely. You can customize how Teamwork Desk data is recorded in Dumpling AI. This includes choosing which data fields go into which fields of Dumpling AI, setting up custom formats, and filtering out unwanted information.
The data sync between Teamwork Desk and Dumpling AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Teamwork Desk and Dumpling AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn MoreDumpling AI is an innovative platform that leverages artificial intelligence to provide advanced solutions for various industries. It offers tools and services that enhance productivity, streamline processes, and deliver intelligent insights to help businesses make data-driven decisions.
Learn More