IntegrationsTeamwork DeskGoogle Sheets
Teamwork Desk + Google Sheets

Connect Teamwork Desk and Google Sheets to Build Intelligent Automations

Choose a Trigger

Teamwork Desk

When this happens...

Choose an Action

Google Sheets

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Do thisActions

Action is the task that follows automatically within your Teamwork Desk integrations.

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

Link tasks to ticket

Link tasks to ticket

Link task to ticket

Unassign Ticket

Unassign Ticket

Unassigns the selected ticket.

Update Customer

Update Customer

Update Customer

Update Ticket

Update Ticket

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Step by step guides to integrate Teamwork Desk and Google Sheets

Frequently Asked Questions

How do I start an integration between Teamwork Desk and Google Sheets?

To start, connect both your Teamwork Desk and Google Sheets accounts to viaSocket. Once connected, you can set up a workflow where an event in Teamwork Desk triggers actions in Google Sheets (or vice versa).

Can we customize how data from Teamwork Desk is recorded in Google Sheets?

Absolutely. You can customize how Teamwork Desk data is recorded in Google Sheets. This includes choosing which data fields go into which fields of Google Sheets, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Teamwork Desk and Google Sheets?

The data sync between Teamwork Desk and Google Sheets typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Teamwork Desk to Google Sheets?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Teamwork Desk and Google Sheets?

Yes, you can set conditional logic to control the flow of data between Teamwork Desk and Google Sheets. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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Google Sheets

About Google Sheets

Google Sheets is a cloud-based spreadsheet application that allows users to create, edit, and collaborate on spreadsheets in real-time. It’s part of the Google Workspace suite and offers powerful tools for organizing, analyzing, and visualizing data. Whether you're working individually or as part of a team, Google Sheets enables seamless collaboration, making it easy to share files, add comments, and track changes.

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