Connect Teamwork Desk and magpi to Build Intelligent Automations

Choose a Trigger

Teamwork Desk

When this happens...

Choose an Action

magpi

Automatically do this!

Enable Integrations or automations with these events of Teamwork Desk and magpi

Enable Integrations or automations with these events of Teamwork Desk and magpi

Triggers

New Ticket

New Ticket

Triggers when a new ticket is created.

New Customer

New Customer

Triggers when a new customer is added.

Customer Updated

Customer Updated

Triggers when a customer's details are updated.

New Note on Ticket

New Note on Ticket

Triggers when a new note is added to a ticket.

Ticket Assigned

Ticket Assigned

Triggers when a ticket is assigned to a team member.

Ticket Unassigned

Ticket Unassigned

Ticket Unassigned

Actions

Create Customer

Create Customer

Creates a new customer

Assign Ticket

Assign Ticket

Assigns a ticket to a specific team member.

Link tasks to ticket

Link tasks to ticket

Link task to ticket

Unassign Ticket

Unassign Ticket

Unassigns the selected ticket.

Update Customer

Update Customer

Update Customer

Update Ticket

Update Ticket

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Frequently Asked Questions

How do I start an integration between Teamwork Desk and magpi?

To start, connect both your Teamwork Desk and magpi accounts to viaSocket. Once connected, you can set up a workflow where an event in Teamwork Desk triggers actions in magpi (or vice versa).

Can we customize how data from Teamwork Desk is recorded in magpi?

Absolutely. You can customize how Teamwork Desk data is recorded in magpi. This includes choosing which data fields go into which fields of magpi, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Teamwork Desk and magpi?

The data sync between Teamwork Desk and magpi typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Teamwork Desk to magpi?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Teamwork Desk and magpi?

Yes, you can set conditional logic to control the flow of data between Teamwork Desk and magpi. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Teamwork Desk

About Teamwork Desk

Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.

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magpi

About magpi

Magpi is a full-featured and easy to use mobile data collection and messaging system, allowing online or offline data collection from any mobile device. Collect data using iOS, Android, or Symbian apps, or using SMS from any device.

Learn More