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Connect telecrm and Ploomes

Integrate telecrm with Ploomes to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between telecrm and Ploomes.

When this happensTriggers

A trigger is an event that starts a workflow.

When a lead is updated

When a lead is updated

Runs the workflow automatically whenever any lead is updated in the account.

New Lead Is Created

New Lead Is Created

Runs when new lead is created

Create Deal

Create Deal

Triggers when new deal is created in Ploomes.

Deal Updated

Deal Updated

Fires when an existing deal is updated in Ploomes and provides the updated deal information.

New Contact

New Contact

Add a new contact to Ploomes CRM using the provided contact details.

Contact Updated

Contact Updated

Triggered when an existing contact is updated in Ploomes and returns the contact's updated details.

Do thisActions

Action is the task that follows automatically within your telecrm integrations.

Create Lead

Create Lead

Add a new lead or update an existing lead by phone; optionally set name, email, status, rating, assignee, and add payment or custom actions.

Update Lead Details

Update Lead Details

Update lead information

Search Leads

Search Leads

Find leads by name or email

Create Custom Field

Create Custom Field

Add a new custom field to a selected Ploomes entity, specifying its name, data type, and whether it is required.

Update contact

Update contact

Update an existing contact by ID with new details and custom fields.

Find contact

Find contact

Find a contact by ID or return your full contact list when no ID is provided.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect telecrm and Ploomes?

Sign up for a free viaSocket account, then authorize both your telecrm and Ploomes accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between telecrm and Ploomes as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from telecrm to Ploomes?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Ploomes. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where telecrm triggers actions in Ploomes, and a separate workflow where Ploomes triggers actions in telecrm. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between telecrm and Ploomes. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire telecrm and Ploomes integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.