Connect Telegram and Freshsales Suite to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message Arrives
Runs when new message arrives
New Image Arrives
Runs when new image arrives
New Update's
Triggers when a new update is sent or received on the channel to the bot.
New Image or Message Sent to Bot
Runs when new image or message is sent to the bot.
Recent Contact Creations
Fetch contacts created or updated within the specified recent time window for the selected contact filter.
Recent Deal Updates
Return deals updated within the selected recent time frame (minutes) using the chosen filter.
Do thisActions
Action is the task that follows automatically within your Telegram integrations.
Send Telegram Message
Send a text message to a specified Telegram chat, optionally including inline buttons for user interaction.
Send Poll
Send's a poll from your bot.
Send Reply to a Message
Send a reply to a specific message in chat.
Send a Photo
Send a photo from your bot.
Get Member Count
Get total number of member present in a channel.
Send Document
Send a document (from a direct URL or Google Drive link) to a chosen Telegram chat with an optional caption.
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Frequently Asked Questions
To start, connect both your Telegram and Freshsales Suite accounts to viaSocket. Once connected, you can set up a workflow where an event in Telegram triggers actions in Freshsales Suite (or vice versa).
Absolutely. You can customize how Telegram data is recorded in Freshsales Suite. This includes choosing which data fields go into which fields of Freshsales Suite, setting up custom formats, and filtering out unwanted information.
The data sync between Telegram and Freshsales Suite typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Telegram and Freshsales Suite. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Telegram
Bots on Telegram are small applications that run entirely within the platform and can be designed to support any kind of task or service.
Learn MoreAbout Freshsales Suite
Freshsales Suite is a comprehensive CRM solution that combines sales, marketing, and support functionalities into one unified platform. It helps businesses streamline their sales processes, manage customer relationships, and improve overall efficiency.
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