Connect Telegram and Order Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Message
New Image
New Update's
New Image/Message
Choose an Action
Automatically do this!
Create an Order History Item
Create Shipment
Create Order
Create Order Item
Create an Inventory Item
Update Single Inventory Item
Update Order Item
Update an Order
Delete Inventory Item
Delete a Shipment
Delete an Order
Delete an Order Item
Ready to use Telegram and Order Desk automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message
Triggers when a new message is received by your bot.
New Image
Trigger's when a new image is sent to the bot.
New Update's
Triggers when a new update is sent or received on the channel to the bot.
New Image/Message
Trigger's when a new image/message is sent to the bot.
New Order
Triggers when a new order is created in OrderDesk.
Do thisActions
Action is the task that follows automatically within your Telegram integrations.
Send Message
Sends a message from your bot.
Send Polls
used to send polls
Send Reply to a Message
Send a reply to a specific message in chat.
Send a Photo
Sends a photo from your bot.
Get Member Count
Get total number of member present in a channel.
Send a Document
Send a document to a channel. The bot must be an admin with permission to post, granted by the channel admin.
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Frequently Asked Questions
To start, connect both your Telegram and Order Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Telegram triggers actions in Order Desk (or vice versa).
Absolutely. You can customize how Telegram data is recorded in Order Desk. This includes choosing which data fields go into which fields of Order Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Telegram and Order Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Telegram and Order Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Telegram
Bots on Telegram are small applications that run entirely within the platform and can be designed to support any kind of task or service.
Learn MoreAbout Order Desk
Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.
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