
When this happens...
New Outbound Text Sent
New Text Received
Broadcast Status Changes
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
When this happensTriggers
A trigger is an event that starts a workflow.
runs when new outbound text is sent
runs when New Text Received
runs when Broadcast Status Changes
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Action is the task that follows automatically within your Text-Em-All integrations.
Adds a contact and assigns them to selected groups.
Create a new contact group
Delete a group from Text-Em-All.
Remove a contact from a group.
Send a text broadcast to multiple contacts
Send a text message to one or more recipients.

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To start, connect both your Text-Em-All and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Text-Em-All triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Text-Em-All data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Text-Em-All and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Text-Em-All and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Text-Em-All is a powerful communication platform designed to streamline mass messaging through text and voice. Ideal for businesses and organizations looking to efficiently reach large groups, it offers features for automated notifications, reminders, and alerts.
Learn MoreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn More